Kenegie Manor – Closure – Impotant Information


We hope, first and foremost, that you are safe and well.

As you are aware, we made the decision yesterday to close  the park on 23rd March 2020, to guests on the letting scheme until at least the 16th April 2020

I will review this decision on or around 09th April 2020.

This decision I stand by, as is the correct decision for the Estate long term.

At Kenegie Manor,  we are all pulling together to ensure that we all get through this difficult time as smoothly as we possibly can and with the minimum of fuss.

We are still providing  excellent customer service to all our guests so these can be retained and rebooked for the future.

We are also doing our best to keep you, our valued leaseholder as updated as best we can during these very strange times.

That is what we are good at.  This is our business.

Yes this is a blip in the road and yes COVID19 has hit  England like a freight train and is  impacting all our lives.

Firm decisions have to be made, and decisions have to be made by you as leaseholders. so we can look forward, as a collective with optimism and with comfort that we  are doing the right thing, and the right thing now – together.

We do not think we have the “legal authority” to close the park to owners that have holiday homes here.

However, UK Government advice is crystal clear in asking people to avoid “all unnecessary travel” and Cornwall Council want second homeowners to stay away for the time being.

We also look at Her Majesty’s speech on Thursday: –

“We are all being advised to change our normal routines and regular patterns of life for the greater good of the communities we live in and to protect the most vulnerable within them.

At times such as these, I am reminded that our nation’s history has been forged by people and communities coming together to work as one, concentrating our combined efforts with a focus on the common goal.”

I would ask you to ask yourself if you agree with this sentiment.

Kenegie Manor has staff that live on the Estate.

We also have an elderly residential community in the Manor House, who we care for deeply, and are more like family now.

We all have a duty of care to protect each other. To think otherwise is reckless and flies in the face of any advice we have.

In light of this, we would ask that any leaseholder with forthcoming bookings or are themselves arriving before 17th April 2020 to seriously consider all the  official advice,  our advice and be responsible  for their own safety ,  the safety of guests, the safety of their cleaners and the safety of us and the parks fiercely protected reputation  as a collective community.

Today we have had leaseholders contact us that plan to ignore our closure advice  and feel their own commercial gain at this stage is more important than the protection of our community.

To you I say there are only 12 ICU beds in Cornwall.

To you I say, if this is so, your future guests will not be welcome in my bar, swimming pool or club house at any time in the future and if you are on the letting scheme and place your own bookings in the units we will not be able to clean for you and we will resign as your managing agent with immediate effect.

If you are not on the letting scheme and we provide housekeeping services we are unable to provide these services at this time.

This is my firm resolve to keep Coronavirus away from Kenegie Manor for the protection of us all.

Yes this may appear a firm approach and may not be popular with a minority.

Thank you so much for all your messages of support and I ask you to please stand behind all us and not in front of the Kenegie Manor community, with this advice.

I will be in touch over the coming days.

Take of yourself and lets together, currently take care of the Kenegie Community.

Leave a Reply