This week the company also made the decision to extend our closure period until at least Thursday 14th May 2020. We have been spending our time dealing with the extensive guest queries and looking after them.
The media news this week has been fairly positive and there are signs that the “curve” is now flattening. I am sure that we are all aware a sudden complete lifting of restrictions in place could cause, like in the 1918 pandemic, a 2nd and worst curve which could undo all the good work the country as a whole is doing.
We will always as a company follow all government advice implicitly.
We will always listen to the tone of guests when we talk to them (they are our bread and butter) and of course, we will always listen to you – our owners. Always feel free to reach out. To email us click here
We are currently in the process of developing a “gear up ” opening procedure so this can be applied, but only when the time is right.
I think we all realise it would be naive to think that things will get totally back to normal quickly.
Our “gear up” approach may look at opening the site but with restricted facilities in the first instance, and slowly re-opening different facilities as risk diminishes.
We are keeping in touch with the furloughed team on a daily basis, and they are looking forward to returning as soon as possible. So our 2020 team is ready and in place!
Among the many topics that will theme our updates over the up and coming weeks, we will be focusing our thoughts on how the current situation will adjust our approach to our day to day operations moving forward.
Also we will focus on how we can all work together, stay ahead of the competition and give our guests the confidence to return to Cornwall and holiday with us safely.
This approach will form the core basis of our marketing plan moving forward.
For the owners not on the letting scheme we will also do our best to help you prepare for when you are able to open your doors to the public again and provide as much advice, if you need it, as we are able.
Whilst we understand there is growing “itchy feet” to re-open and accept guests, we will use all the advice at hand to make the best decisions we can for the benefit of us all and the protection of the Estate and its residents.
Have a great weekend, stay safe, stay sane, keep smiling and we will see you soon!